Preparations for the operational merger of Nova KBM and SKB banka took more than 18 months. The migration of information systems was carried out smoothly and within the expected time frame. OTP banka's clients will thus be able to access uniform digital banking channels and branches and provide services at all other banking points without interruption. Since the digital channels are new for the former SKB banka clients, in case of need, they can contact the Contact Centre of OTP banka.
Sándor Csányi, chairman and CEO of OTP Bank in Hungary said: „One of the most important events in the history of the OTP Group is that we have become one of dominant players in Slovenia, and from now on our integrated bank can continue to serve its clients under the name OTP banka. Parent OTP banka has been operating for 75 years, and for almost 30 years as a listed company has been successfully competing with major European banks in the Central and Eastern European region. Slovenian OTP banka became one of the largest and most successful members of an international and highly ambitious banking group, and has become an important part of our future plans to become the leading bank of the upcoming decades in all our markets. I thank my colleagues for preparing this successful integration and I thank our current and future clients for their trust in OTP banka.”
John Denhof, president of the Managament Boards of OTP banka:
“We are immensely proud that with strong support of parent OTP Group we have successfully completed this crucial step in the integration of two large banks and their teams combining them into a strong universal bank with a comprehensive range of modern and quality tailor-made financial products and services. We are now ready to further implement our vision: to be the best bank in Slovenia while we continue to strengthen the position of OTP Group in Slovenia and wider region. When combining the best features from Nova KBM and SKB banka, we wanted to ensure that the services of the now merged bank are even more convenient and that we can constantly deliver on one of our key values: client excellence. That is why we will invest especially in high-end digital channels and services also in the future. I would like to thank to our clients for their loyalty and trust. At the same time, I would like to thank my colleagues who have shown tremendous commitment and effort in pursuing this important goal. Apart from aiming at becoming the leading Slovenian bank, we will continue to promote teamwork and meritocracy while enabling the professional development and training of our employees. We will strive to be one of the most desirable employers in the country’s financial sector.”
The most accessible bank
The clients will now benefit from the largest physical network of banking points consisting of over 900 branch offices, ATMs and Post Offices across Slovenia. The former Nova KBM clients can now conduct their banking also in former SKB banka’s branches and vice versa. For ex-Nova KBM clients this is 6 % more than at start of 2024, while for ex-SKB banka clients this represents 600 % increase in the number of banking points available to them. In addition, since the beginning of the year, clients of both banks have been able to make free cash withdrawals with a Visa debit card at more than 4,000 ATMs of most members of the OTP Group, both in Slovenia and abroad.
Cutting edge digital channels and improved user experience
Users of the former SKB banka’s online and mobile bank can now use the multiple award-winning digital banks, Bank@Net and mBank@Net. In addition, clients can now use a range of automated services provided by the top-of-the class contact center of OTP banka. Thus, the bank's most popular products, such as Paket Komplet or Kredit Naprej, are only a phone call away, and closing the deal is also entirely possible through digital channels. Flik services are provided by OTP banka clients via mDenarnica, and the bank also enables contactless payments with Google Play and Apple Pay.
For you, representatives of the media, we have prepared a set of useful content, photos and video clips, which are available to you in media announcements about OTP Bank.
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More information: pr@otpbanka.si
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